Refund & Return Policy
‎Last Updated: Feb 2026
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‎At Herblafair, we are committed to delivering high-quality natural herbal products. Due to the nature of consumable health products, returns are limited.

• Eligible for Refund or Replacement
  ‎‎We will only offer a refund or replacement if:
  ‎You received the wrong item
  ‎The product arrived damaged or defective
  ‎The item is unopened and in its original condition
  ‎You contact us within 48 hours of delivery with proof (photo/video)

• Not Eligible
  ‎We do not accept returns for:
  ‎Opened or used products
  ‎Change of mind
  ‎Products damaged after delivery

• ‎Processing
  ‎Approved requests may receive a replacement, or refund within 5–10 business days.
  ‎Shipping fees are non-refundable unless the error was ours.
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  ‎Herblafair reserves the right to update this policy at any time